Privacy & Cookie Policy

Privacy & Cookie Policy

This privacy policy sets out how Techni US LLC uses and protects any information that you give to us when you use this website.

Techni US LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Techni US LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2018.

 

1              IDENTITY & CONTACT DETAILS FOR THE CONTOLLER & THE DATA PROTECTION OFFICER

Techni US LLC (Techni) are committed to protecting and respecting your privacy whilst remaining compliant with The General Data Protection Regulation (EU GDPR) and the Data Protection Act (DPA).

Techni US LLC (Techni) are the Data Controller whom can be contacted via email; info@techni.us

You can also contact Techni via post at; Techni US LLC, 6101 Guion Road, Indianapolis, Indiana, IN 46254, USA

 

2              PURPOSE OF THE PROCESSING AND THE LEGAL BASIS FOR THE PROCESSING

In order for Techni US LLC (Techni) to fulfil its contractual and customer obligations, there is a requirement to collect specific personally identifiable information relating to prospective and actual customers. We have a couple of legal basis’ for processing your personal data, primarily this is due to processing being necessary for the performance of a contract to which you are party (e.g. sales order) or in order to take steps at your request prior to entering in a contract (e.g. quotation). We also process personal data relating to our website visitors, this data is processed on the basis of consent.1

We use information held about you in the following ways:

  • If you make an enquiry via our website (techni.us, techni.uk or www.technisystems.co.uk) we will use the information which you provide us with in order to fulfil your enquiry, this could be used in order to generate a quotation or for us to get in contact to further determine your requirements.
  • Should you place an order with us, we will be required to further process your information in order to fulfil the requirements of your order.
  • We use Google Analytics on our website which involves tracking visitor usage, we would never contact you directly as a result of your usage on our site (unless you completed our contact form), we use the website usage data to aid in improving and enhancing the functionality and use of the site itself.

3              LEGITIMATE INTERESTS OF TECHNI

Techni US LLC (Techni) have a legitimate interest in further processing the information which is provided by you at the point of inquiry and/or purchase.

We may also use your information for other specific legitimate purposes such as:

  • From time to time, we may send you marketing material, this will only contain offers and news relating to products and services similar to those which you have previously enquired about or previously purchased. We will not pass on your personal details to any third parties for purposes of marketing.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • We do not sell, rent or lease customer lists to third parties.

We may contact you by e-mail, telephone and/or post with details relevant to your enquiry and/or purchase.

 

4              INFORMATION WE MAY COLLECT FROM YOU

Much of the information we hold will have been provided by you, but some may come from other internal sources, such as your manager, or in some cases, external sources, such as references.

We may collect and process the following data about you:

  • Name and job title – This information is required in order for you to make an enquiry or purchase.
  • Contact information including email address – This information is required in order for you to make an enquiry or purchase. We may also keep copies of correspondence for legitimate business purposes
  • Demographic information such as region, IP address – If you visit one of our websites and Consent to the use of Cookies, we will obtain this information, this is solely used in order to improve our site.
  • Business Address – This information is required in order for you to make an enquiry or purchase. If a purchase is made, we need to know where to deliver it to.
  • Correspondence with or about you - for example purchase orders, emails relating to enquiries and/or orders

 

5              COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

COOKIES USED ON OUR WEBSITES

These are Google Analytics cookies:

We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP addresses anonymously and neither Techni or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. These are session cookies which are removed when you quit your browser and are used to allow the site to function.

 

6              DETAILS OF TRANSFERS INCLUDING TO THIRD COUNTRIES & SAFEGUARDS

We will only disclose information about you to third parties if we are legally obliged to do so, where we need to comply with our contractual duties to you or where we there is legitimate interest in doing so. Here are the categories of third parties which your data may be transferred to:

  • Accountants – We are legally obligated to supply information relating to purchase orders for HMRC purposes.
  • CRM Provider – We use a third party web-based CRM system; we store all customer information in this system in order to manage our relationships with our customers.
  • Data Centre – We use a third party data centre which backs up our information systems, some of this data may include information relating to you.
  • Google – Google Analytics monitor the usage of our website however they do anonymyse your IP address when storing this.

We do not make transfers of your personal data to third countries and the above third parties whom may receive your data are strictly obligated to process under our instruction.

 

7              RETENTION PERIOD

We retain all customer employee contact data for 5 years after the last interaction.

 

8              RIGHTS OF DATA SUBJECTS

As a Data Subject (individual) which Techni process information on behalf of, you have a number of rights which you may exercise at any time, these are

The right of access: This is a right for an individual to obtain confirmation whether a controller processes personal information about them and, if so, to be provided with details of that personal information and access to it.

The right of rectification: This is a right for an individual to obtain rectification without undue delay of inaccurate personal data a controller may process about them;

The right to portability: This is a right for an individual to require a controller to transfer their data to another controller;

The right to erasure: This is a right for an individual to require a controller to erase personal information about them on certain grounds – for example, where the personal information is no longer necessary to fulfil the purposes for which it was collected;

The right to restriction: This is a right for an individual to require a controller to restrict processing of personal information about them on certain grounds;

The right to object: This is a right for an individual to object, on grounds relating to their particular situation, to a controller's processing of personal data about them, if certain grounds apply;

You can exercise the right at any time by contacting us at info@techni.us

You also have a right to lodge a complaint with the Supervisory Authority (Information Commissioners Office in the UK), should you feel that we have not handled your information in line with legislative and regulatory requirements.

 

9              AUTOMATED DECISION MAKING, INCLUDING PROFILING & INFORMATION ABOUT HOW DECISIONS ARE MADE, THE SIGNICIANCE OF THE CONSEQUENCES

We do not use automated decision making or profiling on our customers.

 

10           CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@techni.us